Notification based on the Specified Commercial Transactions Act

Item TypeExplanationDetails
Legal NameThis is our registered trade name.Aya Lodge Madarao KK
AddressThe address of our place of business

11492-335 Hachibouzuka, Ooaza-Iiyama, Iiyama City,
389 2253, Nagano, Japan

Phone numberA phone number you can use to contact us+81 090 4590 9119 - Winter in Japan
+61 414 555 966 - Australia
Email addressAn email address you can use to contact usdrew.innes@ayalodgemadarao.com
Director of operationsOur designated company representativeDrew Innes - Director
Additional feesProvide information about any fees that your customers may be subject too.Nil - Customer pays for Accommodation as quoted at the time of booking and any expenses for food and drinks charged to the room.
Refund Policy All bookings are final and subject to a 50% non-refundable deposit at the time of booking and the balance paid 60-days before arrival. Any cancellations within 60-days or no-shows are non-refundable.
Delivery times
Not Applicable
Accepted payment methodsHow can you pay?Most major Credit cards or via local bank transfer to Australia or Japan
Payment periodHow long you have to pay?Credit card payments for deposits are processed immediately at the time of booking, while local bank transfers must be sent within 3 days of the date of booking to secure the reservation.
ValueWhat is the average cost (in yen) of your items?Not Applicable - prices vary based on room selection and period of stay.
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